Most electronics sold through store.randmcnally.com come with a 1-year limited warranty. Electronics under warranty are eligible for repairs and/or replacement if necessary. This limited warranty does not apply to the following:
- Any product damaged by accident
- In the event of misuse or abuse of the product, or as a result of unauthorized alterations or repairs
- If the serial number has been altered, defaced, or removed
- If the owner of the product resides outside of the U.S. or Canada
To process an in-warranty repair, please call 1-877-446-4863 or email firstname.lastname@example.org
Most products purchased through the Rand McNally Online Store (store.randmcnally.com) may be returned for a refund within 30 calendar days of receipt. Products must be returned in their original condition and with all original packaging and accessories. Shipping charges are not refunded.
To learn more about our return policy, click here →