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Rand McNally Travel Store

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Online Store Customer Service

 

Who should I contact for Online Store related questions?

Product related questions can be answered by referring to the Product Description section of the product page. Please use the search box in the upper right to find the product for which you are looking. Click on a product to find detailed product information.  If you still have questions at that time, please send an email to Store@RandMcNally.com

 

Who should I contact about a technical question regarding my IntelliRoute TND?

For answers to the most frequently asked questions please see our helpful on-line guides, please visit http://www.randmcnally.com/support/faq/truck-gps.

Alternatively, you may also contact our Technical Support team for assistance at TNDSupport@randmcnally.com or Monday – Friday, 7am – 6pm (CST) at 877-446-4863

 

Who should I contact about a technical question regarding my RVND?

For answers to the most frequently asked questions please see our helpful on-line guides, please visit http://www.randmcnally.com/support/faq/rv-gps.

Alternatively, you may also contact our Technical Support team for assistance at TNDSupport@randmcnally.com or Monday – Friday, 7am – 6pm (CST) at 877-446-4863

 

I have a suggestion for a Rand McNally Map, Atlas or print product, who should I contact?

Suggest an update to one of our print products via our Tell Rand form. Be sure to enter as much information as possible to help us improve our products.

All other product recommendations and feedback may be submitted via our Contact Us.

 

I have a suggestion for a Rand McNally GPS product, who should I contact?

Suggest an update to one of our GPS products via our Contact Us. Please be sure to enter as much information as possible to help us improve our products.

Print product recommendations and feedback may be submitted via our Tell Rand form.

 

How can I change my personal information you have on file?

You may change the personal information we have on file by logging into your account at the top of store.randmcnally.com. Select the appropriate information tabs, edit, and save your up to date information.  For name and email address changes select the “Account Information” tab.  For billing address and/or shipping address changes select the “Address Book” tab.

 

How do I opt out of receiving information from the Rand McNally Store?

You may opt out of Rand McNally email communications by using the one click opt out feature in the latest email from Rand McNally.  However, we will still be able to email you order information in the future to share your receipt and shipping information with you.

For reference and to answer any frequently asked questions, please see: