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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering and Payment
- Promotional Terms and Conditions
- Terms of Use
- United States, Canada.
- Any applicable shipping discounts apply to the cost of standard shipping within the United States. Orders utilizing all other shipping methods will receive a discount equal to the cost of standard shipping off their order total.
- Applicable shipping discounts are applied on the order review page of checkout.
- CustomView Wall Maps always ship Express (2-3 business days), regardless of the method selected.
- Shipping discounts only apply to the first shipment of a multiple ship-to order.
Privacy and Security
- What information we gather from our users
All the information that we request and gather from you is used to make your experience on our websites as enjoyable and efficient as possible. Currently you need to provide information to take advantage of features such as making a purchase in our online Travel Store, joining Rand McNally Road Explorers™, saving addresses and road trips, registering products, and sending feedback online.
Returns & Replacements
-
Because your satisfaction is important to us, we've made our return policy simple. You may return items bought at Rand McNally.com for any or no reason within 30 days of delivery for a full refund, unless otherwise noted below. We'll pay the return shipping cost if the return is a result of our error.
Just contact us with any questions or concerns you may have.
RETURN GUIDELINES FOR ELECTRONICS
* Computer software: Must be returned unopened within 14 days receipt.
* Camcorders and digital cameras: Must be returned within 14 days of receipt.
* GPS units, digital music players and portable video players: Must be returned within 14 days of receipt.
Your return or exchange can be shipped using the return mailing label included on your packing slip. Please follow the instructions on the packing slip and include it with your return, citing the reason for the return in the space provided, and ship to this address:
Attn: Returns Department
106 Hi Lane
Richmond, KY 40475
As soon as we receive your return, we'll credit the original credit card used. If you'd rather replace or exchange for a different item, it's considered a new order and your original credit card will be charged. Please note that we require receipt of the product being exchanged before we can ship the replacement. Refunds for gift items will be issued to the gift giver.
Please don't hesitate to contact us with any questions. - Ordering and Payment
- We provide two convenient ways for you to place your order.
Online Orders - Send your order to us online using our Secure Socket Layer technology, 24 hours a day. From our online store, browse or search to find the items you are looking for, and add them to the Shopping Cart. To complete your purchase, click on the checkout button at the top right corner of the page, then fill out your billing, shipping, and credit card information and submit your order. Please be sure that you allow pop-ups for the site and that your cookies are enabled.
Order Processing
We process orders every business day. In most parts of the United States, that means you'll receive your order within 10 working days for products displaying "Usually ships in 24-48 hours." If your order is shipping outside the U.S., you should receive it within 1-6 weeks of placement if shipping via Air Parcel Post. To receive your order more quickly, choose the International Express shipping option when you place your order.For more information on shipping and shipping rates, please see Shipping Information.
To make shopping easier for you, we indicate how quickly we anticipate shipping each product we sell in our store:
Availability message What the message means "In Stock -- ships in 24-48 hours." We show this product as being in stock. "Available -- ships within 1-2 weeks." We know a product is on its way to our fulfillment center, or we believe we can get the product into stock quickly. In some cases the product ships directly from the supplier. "Expected to ship on (date)." This product is currently not available, but we expect to be able to ship it on the date shown based upon our supplier's expected ship date. Please note that this date is subject to change, and while we will do our best to notify you of any changes, you may want to check the product occasionally for an updated expected date. Orders with several items are not always shipped in the same box. Please check the packing slip before calling.
Backorders 

On rare occasions we find that we are out of stock on a product that we show as "Usually ships in 24-48 hours." If this situation applies to your order, we will notify you that the product you have ordered is currently out of stock, and we will provide you with an expectation as to how long it will be before we can fill your order for that item. We will keep this item on backorder for you until we receive the product into stock. We will not charge your credit card for any product until we are able to ship that product to you.
Gift Orders 

Need to send your order to another address as a gift? No problem – we will even remove prices, and add a gift message!It's simple. Just choose your gift items and add them to your shopping cart. When you check out in the shopping cart page, fill in your name and address in the billing section, and the gift recipient's name and address in the shipping section. Then write a personalized gift message in the fields provided.
Pricing and Restrictions 

All pricing and delivery charges are in U.S. dollars. All merchandise is shipped Free Carrier (Incoterms 2001) at our point of shipment in the United States. Accordingly, all merchandise is delivered to you at the time we provide it to the courier in the United States for shipment to you.Certain products are restricted from being shipped outside of the United States. Where this restriction applies, we will state this in the product description.
Following is the list of countries from which we currently accept orders and to which we ship:
- Canada.
Taxes and Customs 

All merchandise is shipped Free Carrier (Incoterms 2001) from our point of shipment in the United States. Accordingly, you may be required to pay import duties and taxes which are levied once the merchandise reaches your country. Additional charges for customs clearance are also your responsibility; we have no control over these charges. Customs policies vary widely from country to country; you should contact your local customs office for further information. In addition, when ordering from Rand McNally you are the importer-of-record for customs purposes and you must comply with all laws and regulations of the country in which you are receiving the goods.Customs forms for all international packages list the value of your order's contents by product type only, such as - Books Value: $24.95, or Merchandise Value $19.95.
If the order is a gift, the package is marked "Gift," but the cost of the items is still stated on the customs form. Currently, we are not able to describe the contents in any other way.
Rand McNally is registered for Canadian Goods & Services Tax/Harmonized Sales Tax ("GST/HST") purposes. Our GST/HST registration number is 13891 4254 RT0001. We are required to collect GST/HST on the merchandise you purchase from us. We remit the GST/HST collected to the appropriate taxing authority.
- Rand McNally Travel Store Promotional Terms and Conditions
- · Manufacturer's Coupon
- · This offer is only redeemable online at http://store.randmcnally.com.
- · This offer cannot be combined with other coupons, rebates, or promotional offers.
- · Offer valid only for U.S. or Canadian residents (excluding Quebec province) located either in the U.S. or Canada at the time of purchase and at the time of shipping.
- · Void if altered or transferred, and where prohibited.
- · Any other use of this coupon constitutes fraud.
- · Product discounts do not apply to shipping or applicable sales tax.
- · Discounts, including free shipping discounts, do not apply to Education published products.
- · Offer not valid for Rand McNally employees.
- · Limit one coupon per purchase per customer.
- · Not applicable toward previously purchased merchandise.
- · Applicable shipping discounts are applied on the order review page of checkout.
- · Shipping discounts only apply to the first shipment of a multiple ship-to order.
- · Cash value is 1/100th of one cent.
-
Terms of Use
|
| International Shipping Rates |
| Merchandise Subtotal | Air Parcel Post (Arrives within 1 - 6 weeks via airmail and local postal system) | International Express Arrives within 3 - 10 business days (may be delayed in customs) |
| up to $5.00 | $11.95 | $31.95 |
| $5.01 to $10.00 | $12.95 | $32.95 |
| $10.01 to $15.00 | $12.95 | $32.95 |
| $15.01 to $30.00 | $14.95 | $34.95 |
| $30.01 to $45.00 | $15.95 | $35.95 |
| $45.01 to $60.00 | $16.95 | $36.95 |
| $60.01 to $100.00 | $17.95 | $37.95 |
| $100.01 to $150.00 | $24.95 | $44.95 |
| $150.01 to $200.00 | $26.95 | $46.95 |
| $200.01 to $300.00 | $27.95 | $47.95 |
| $300.01 to $400.00 | $28.95 | $48.95 |
| $400.01 to $500.00 | $30.95 | $50.95 |
| over $500.01 | $32.95 | $52.95 |
| Pricing and Restrictions |
Note: Bulk or oversize orders shipping to international addresses are subject to additional shipping and handling fees that will be determined upon ordering. A Rand McNally Travel Store representative will contact you via phone or email with your shipping options should your order be subject to these additional charges. Please contact us if you'd like a shipping estimate on all oversize or bulk shipments to internatinal addresses.
All pricing and delivery charges are in U.S. dollars. All merchandise is shipped Free Carrier (Incoterms 2001) at our point of shipment in the United States. Accordingly, all merchandise is delivered to you at the time we provide it to the courier in the United States for shipment to you.
Certain products are restricted from being shipped outside of the United States. Where this restriction applies, we will state this in the product description.
Following is the list of countries from which we currently accept orders and to which we ship:
| U.S. Sales Tax |
As a company that conducts business in all 50 states and Canada, we are required to collect the applicable sales taxes for all orders shipping to U.S. and Canadian delivery addresses. An estimated sales tax will appear on your online order total.
| APO/FPO Addresses & PO Boxes |
All orders shipping to PO boxes and APO/FPO addresses will be shipped via US Postal Service.
| Shipping Notes |
When you make a purchase in the Travel Store on randmcnally.com, we ask you for your full name, billing address, telephone number, email address, and credit card information. If you want your order shipped to someone other than yourself, you will need to provide us the name and address of the recipient.
As part of the registration process for randmcnally.com, Rand McNally Road Explorers or Rand McNally Classroom, we may ask you to provide us with your full name, your location (ZIP code for U.S. users and country name for international users), your email address, your date of birth, telephone number and your billing information. Additionally for Rand McNally Classroom, we will ask you to provide your school or organization's name, school district, type of institution, enrollment and your position with that institution.
When you contact us with a question or a comment, you will need to provide your full name and email address. In addition, when you contact us via randmcnally.com, the browser you are using (for example, Internet Explorer, Firefox or Google Chrome) automatically sends us information about the browser version and computer operating system you are using.
In some cases when you register or sign into our site or subscription services, we may ask you if you want us to "remember you" each time you visit that site or service. If you agree, we will remember your member or user name, so you only need to enter your password to sign in when you return. To remember you, we use a cookie (a small text file that randmcnally.com assigns to your Web browser) containing your name, your member name, and your Road Explorers membership level. If you decline, we will not assign your Web browser a personally identifiable cookie.
When you participate in our sweepstakes, contests, or promotions we collect your name, address, phone number, and email address.
We use a cookie to help us determine repeat visits to randmcnally.com; this cookie may be assigned to any user of our website. This cookie does not contain any personally identifiable information, and simply helps us better understand if we are providing services that are valuable to our users. If you delete our cookie but have selected "remember me" in your profile, we will give you a new cookie the next time you log in. Even without using cookies, you will be able to take advantage of almost all of the features on our site.
We collect location information (street address, city, state, zip, etc.) when you use our maps, directions, and other site features. We may store this information in a cookie on your computer to allow you to more easily re-use this information.
When you register your software and/or hardware product, we collect the product name and serial number as well as your full name, address, and email address for our technical support database.
How we use the information we gather
We use the information that we gather online to improve your experience when you shop with us, plan your road trips, get maps and driving directions, and register software products. This data is generally used in the aggregate to give us demographic information about the users who visit our site, shop at our online store, and take advantage of our promotions.
We gather information about how many people are visiting our websites and which features they are using most often. This information helps us deliver features and develop products and services that are useful to our customers. We also gather aggregate (not individual) technical information to better understand the browsers, operating systems, and Internet service providers used to access our websites, to ensure that we meeting the technical needs of our users.
When you contact us with a question or feedback, we use the contact information you provide to get back to you promptly and directly. When you make an online purchase with us, we use your billing information for credit card verification. We need your email address and telephone number to quickly resolve any problems with your order and to let you know the status of your order.
Your email address allows us to quickly contact you about issues related to your order or membership. Your date of birth is needed to verify that you are at least 16 years of age for Basic membership and at least 18 years of age for Premier or Premier Plus membership, in compliance with the United States' Children's Online Privacy Act.
We may provide your contact information to business units within Rand McNally that can provide you with product registration, technical support, discounts, products or business services.
We use location information (street address, city, state, zip, etc.) to provide you with the maps, directions, and other features you request. We may use this location information to provide you with geographically appropriate promotional and product information within our site, and we may use this information in aggregate to better understand how our users use our site.
When you participate in a Rand McNally contest, sweepstakes, or promotion, we use the contact information you provide to notify you in the event that you are a winner. We also may use the personal information that you share with us to contact you about products, services, and promotions that we think may be of interest to you. You can ask us to stop sending you this information at any time simply by following the instructions located at the bottom of each of the emails we send you.
Our sharing of your information
We do not share your personally identifiable information with any third parties outside of Rand McNally and its subsidiaries, except those who are providing products and services to you on our behalf. This includes (but is not limited to) providing a supplier with your information so that they can ship you products that you ordered, providing a shipping company with your information so they can deliver products to you, and providing a partner with your information so they can provide you with technical support or subscription services.
We share overall customer, traffic, and trend information (but not personally identifiable data) with other respectable third parties. For example, we might say that half of the visitors to randmcnally.com also visit our online Travel Store. We also share aggregate information (general patterns and totals), but not individual data, with our partner companies in order to help them better understand and monitor the reach of our partnership promotion.
Rand McNally is currently using Omniture, a third party, to track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers to administer our websites. All data collected by Omniture on our behalf is owned and used only by Rand McNally. We reserve the right to publish anonymous, aggregate summary information regarding our website visitors for promotional purposes and as a representative audience for advertisers. Please note that this is not personal information, only general summaries of our memberships.
When you register your software and/or hardware, your contact and product registration information may be shared with third-party companies who provide technical support on our behalf. This information is provided only for and restricted to support purposes. Additionally, if you register product with Rand McNally that is published and/or distributed by a third party we may share your contact and product registration information with that third party. In these cases we will provide this third party with your preference ("opt in" or "opt out") for receiving notifications for new products and promotions.
If you come to a Rand McNally website through an affiliate website and make a purchase in our online Travel Store, some of your personally identifiable information may be shared with us as a means of tracking and verification. If you are logged in on the affiliate site prior to making a purchase on randmcnally.com, certain pieces of identifying information may be provided to the company that accounts and reports activity in our affiliate program. Some affiliates may provide us with additional personal information via a "source ID" if you are logged in as a member of their site when you enter randmcnally.com. Most such sites are ones that credit charitable organizations, as opposed to commercial websites, and this information is most often used to credit your account with making a purchase on our site.
It is possible that Rand McNally, its subsidiaries, or any combination of such, could merge with or be acquired by another business entity. Should this occur, you should expect that some or all of your information would be shared so that we can continue to provide our services. We will endeavor to provide notice of such event (to the extent it occurs) and we will require that the new combined entity follow the practices disclosed in this Privacy Policy.
Changing your personally identifying information and opting out
If you registered on randmcnally.com or subscribed to our subscription services, you let us know your preference for receiving promotional emails from us when you completed your member profile. We ask if you are interested in receiving special offers and announcements from us, and may use the information you provide as part of our efforts to keep our customers informed of our products, services, and promotions. To stop receiving promotional emails from us, we ask that you update your preferences. To do so, you'll first need to sign in (if you haven't already done so). Then go to the My Profile page of the My Info section and update your answer to the following question:
Would you like us to inform you of special Rand McNally offers, promotions, and events for members?
If you are not a registered member on randmcnally.com and would like to be removed from our mailing list, please click the "Unsubscribe" link in the email communication you have received, and enter you email address to be opted-out immediately.
Security on Rand McNally websites
We use an industry standard encryption process called SSL (Secure Sockets Layer) to encrypt highly sensitive communication between your browser and our server. This protects the transfer of information between you and us. The SSL process is widely used on many shopping websites. We use the SSL process in three areas on our site: at the checkout in our store, when you log in as a member, and when you join Rand McNally Road Explorers or make changes to your membership information in the My Info section.
In fact, VeriSign, a Certification Authority (CA), has issued us a certificate, which confirms that it is safe for you to give us your credit card information, as we have the best possible encryption technology currently available for secure online commerce.
The safekeeping of the information that you entrust to us is very important, so we take several steps to protect it.
First of all, to protect your personal information we have some of the best firewall and software intrusion detection systems available today. A firewall prevents unauthorized access to our network and our databases. An intrusion detection system keeps a close watch on the servers and lets us know right away if someone is attempting to break into our systems. Additionally, highly sensitive information, such as your credit card number, is first changed into scrambled code, through a process called encryption.
If you are making a purchase in our online store, your information, including your encrypted credit card number, is stored in our database. If you are signing up as a Premier member of Road Explorers, your credit card is encrypted and transmitted to our business partner who manages the billing for Road Explorers. The entire transmission is securely encrypted. Our business partner also uses the latest encryption technology and security measures to protect your personal and credit card information.
Your password is encrypted in a one-way encryption process, which means that while our system can recognize you when you put in your member or user name and password, we don't have access to your password. If you lose it, we will help you create a new password to access your membership information.
Protection for Children
Children should always ask a parent or guardian for permission before providing any personal information to Rand McNally or purchasing any products or services from Rand McNally. We expressly adhere to all laws and policies related to children's privacy. We do not knowingly collect or solicit personally identifying information from or about children under 13, except as permitted by law. If we discover we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe Rand McNally has any information from or about anyone under 13, please contact us in the manner provided for below.
Additional information and how to contact us
We reserve the right to change our privacy policy as we adopt new technology and as the needs of our customers and company evolve. Our current policy will always be posted.
For your convenience, our websites contain links to a wide variety of other websites. We do not control how these other sites gather and use information about their users. We encourage you to review the privacy policies of all sites you link to from our site.
If you have any questions about our Privacy and Security Policy please feel free send us your comments and questions, or contact us by postal mail at:
randmcnally.com
9855 Woods Drive
Skokie, IL 60077 USA
Revised October 18, 2006
Rand McNally provides this web site as a service to you subject to the following Terms of Service ("TOS"), which may be updated by us from time to time without notice to you. By using this site, you agree to these terms.
Rand McNally & Company and its affiliates (herein collectively referred to as "Rand McNally,” "we," "us," or "our," except where noted), operates and owns this Web site. We may make changes to this Web site or these guidelines at any time without notice.
The following is the Agreement made between you and Rand McNally:
1. DESCRIPTION OF SERVICE
Rand McNally provides users through its web site(s) access to various resources, including various navigation tools, an online store, company and product information, etc., which may be accessed through various media or devices now known or hereafter developed (the "Service"). You also understand and agree that the Service may include advertisements and that these advertisements are necessary for Rand McNally to provide the Service. You also understand and agree that the Service may include certain communications to registered users from Rand McNally, such as service announcements and administrative messages and that these communications are considered part of Rand McNally’s Service and you will not be able to opt out of receiving them. Unless explicitly stated otherwise, any new features that augment or enhance the current Service, shall be subject to the TOS. You understand and agree that the Service is provided "AS-IS" and that Rand McNally assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings. You are responsible for obtaining access to the Service, and that access may involve third-party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including those fees associated with the display or delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the Service.
2. YOUR ACCOUNT, PASSWORD, AND SECURITY
In consideration of your use of the Service, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. If you choose to create an account with us, you also agree to provide true, accurate, current and complete information about yourself as promoted by the Service’s registration form. As part of the online registration process, you will select a password. You are solely responsible for maintaining the confidentiality of any password you use to access the online services, and agree that Rand McNally will have no obligations with regard thereto.
3. RESTRICTIONS ON USE
a) You may print out any of the materials from this Web site for your personal, non-commercial use only, and not for re-sale, provided you keep intact all copyright and other proprietary notices. Accordingly, you may copy this information only as necessary for your personal use to (i) view it on your screen, and (ii) save a single copy on your hard drive or disk, provided that you do not remove any copyright notices that appear and do not modify the information in any way, and/or (iii) print a copy for personal use. You may not otherwise reproduce, copy, modify, decompile, disassemble or reverse engineer any materials from this Web site, and may not republish, upload, post, transmit, loan, rent, transfer, sell or otherwise distribute any materials from this Web site in any form, for any purpose. The use of any such materials on any other Web site or network computer environment is also prohibited. If you use the materials other than as permitted in this license, you will be violating Rand McNally's copyright and other proprietary rights.
Without limiting the foregoing, unless you are specifically authorized or licensed by Rand McNally, you may not use information contained in this Web site with any products, systems, or applications installed or otherwise connected to or in communication with vehicles, capable of vehicle navigation, positioning, dispatch, real time route guidance, fleet management or similar applications. You also may not use this information with or in communication with any mobile or wireless-connected electronic or computer devices, including without limitation cellular phones, palmtop and handheld computers, pagers, and personal digital assistants or PDAs.
b) Linking directly into Rand McNally’s maps and directions results pages (“RMC M&D”) – passing address or locations parameters to return a result -- is restricted. Only private individuals, non-profit organizations, and small businesses are permitted to link their Web site to RMC M&D. No more than 5,000 RMC M&D may be viewed annually through links to your Web site or Web sites. Under no circumstances may you resell RMC M&D, nor may you provide RMC M&D as a service bureau or as a time share provider. RMC M&D may not be used for or provided with a real time route guidance or dispatch operation. You may not use RMC M&D in connection with any devices or systems which include geographic information systems or geographic data that enable occasional or continuous position determination (for example, GPS). While linking to RMC M&D, you may not (i) engage in deceptive, misleading, unethical or immoral practices that are or might be detrimental to Rand McNally or any other party; (ii) make any false, derogative or misleading representation with regard to Rand McNally or its products or services; and (iii) engage in illegal or deceptive trade practices with respect to RMC M&D. Rand McNally does not provide technical support to users who link their Web sites to Rand McNally Maps and Directions on randmcnally.com. If your organization needs to provide RMC M&D without some or all of these restrictions, please contact us at licensing@randmcnally.com.
c) randmcnally.com contains links to Web sites not under our control. Although we try to choose sites that will be helpful to you, we are not responsible for the quality, safety, completeness, accuracy, or nature of the content of such sites and we cannot guarantee that such content may change without our knowledge. We provide these links simply as a convenience to you and this convenience should not be considered an endorsement by us of these Web sites or the companies who own them.
4. EMAIL SERVICE
a) As part of the Service, Rand McNally provides services that allow users to generate email messages (that may include links to maps, directions, or other site services or information) from our site. Other than as otherwise defined in the TOS, Rand McNally is not affiliated with the sender or recipient of any of these email messages. When using these email message services, you specifically agree that Rand McNally is not responsible or liable to you or anyone else for any unlawful, harassing, defamatory, abusive, threatening, harmful, vulgar, obscene, sexually explicit or otherwise objectionable conduct or speech of any other party on or through the Web site, or for any infringement or violation of another's rights by any other party on the Web site, including but not limited to intellectual property rights, rights of publicity, or rights of privacy. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to you.
b) Rand McNally reserves the right, but does not assume the responsibility to monitor, filter, or review conduct by users of the Web site.
c) By using the Service you agree not to: 1) Transmit through the Web site any unlawful, harassing, defamatory, abusive, threatening, harmful, vulgar, obscene, sexually explicit, or otherwise objectionable material of any kind or nature; 2) Invade another's privacy or violate rights of publicity or intellectual property rights (including but not limited to copyright, trademark and patent rights) while using the Web site; 3) Transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law or regulation; 4) Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; 5) Publish, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful material or information.
d) User will not use the Service for chain letters, junk mail, "Spamming" or any use of distribution lists to any person who has not given specific permission to be included in such a process.
e) You are solely responsible for any text, ("Content") which is transmitted by you through the Web site, including but not limited to the contents of your email communications through the Web site.
f) Rand McNally reserves the right to disable any User's ability to transmit information using the Web site if User violates any of the above terms.
5. COPYRIGHT AND LICENSES
This Web site is protected by copyright, and is further subject to the following terms and conditions which are agreed to by you, on the one hand, and Rand McNally and its licensors (including their licensors and suppliers) on the other hand.
© 2006 Rand McNally & Company. All rights reserved.
Portions © 2006 NAVTEQ. All Rights reserved. The Data for areas of Canada includes information taken with permission from Canadian authorities, including: © Her Majesty the Queen in Right of Canada, © Queen's Printer for Ontario, © Canada Post Corporation. GeoBase©.
Portions © 2006 Tele Atlas North America, Inc. All rights reserved. This material is proprietary and the subject of copyright protection and other intellectual property rights owned by or licensed to Tele Atlas North America, Inc. The use of this material is subject to the terms of a license agreement. You will be held liable for any unauthorized copying or disclosure of this material.
Portions © 2006 DMTI Spatial Inc. DMTI Spatial™, is a trademark of DMTI Spatial Inc. All rights reserved.
This data includes information taken with permission from Canadian Information on construction projects in Québec is developed, by permission, from data supplied by the Ministère des Transports du Québec.
6. SUBMISSION OF INTELLECTUAL PROPERTY
Rand McNally values user and customer feedback on our products and services, but we request that comments on those products and services be specific and not include any creative ideas, suggestions, or materials. Rand McNally does not accept or consider creative ideas, suggestions, or materials other than those we have specifically requested. Please do not submit any original creative materials, such as new product or service ideas, or manuscripts. Any such materials submitted without a specific request from us will become the exclusive property of Rand McNally and its affiliates and we will have no obligation either to compensate you or to keep such materials confidential.
7. LIABILITY AND DISCLAIMERS
NEITHER RAND MCNALLY NOR ANY OF ITS AFFILIATES OR LICENSORS WARRANT THAT THIS SERVICE, THE SERVER THAT MAKES IT AVAILABLE, OR THE FUNCTIONS CONTAINED IN THE MATERIAL OR CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
The contents of this Web site are provided to you "as is," and "as available," and you agree to use it at your own risk. RAND MCNALLY and each of its affiliates and licensors (and their licensors and suppliers, including Her Majesty the Queen in Right of Canada) make no guarantees, representations or warranties of any kind, express or implied, arising by law or otherwise, including but not limited to, content, quality, accuracy, completeness, effectiveness, reliability, fitness for a particular purpose, usefulness, use or results to be obtained from this information.
RAND MCNALLY AND EACH OF ITS AFFILIATES AND LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS, INCLUDING HER MAJESTY THE QUEEN IN RIGHT OF CANADA AND THE MINISTER OF NATURAL RESOURCES AND THEIR RESPECTIVE OFFICERS, EMPLOYEES AND AGENTS AND THIRD PARTY SUPPLIERS) DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Some States, Territories and Countries do not allow certain warranty exclusions, so to that extent the above exclusion may not apply to you.
RAND MCNALLY AND EACH OF ITS AFFILIATES AND LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS, INCLUDING HER MAJESTY THE QUEEN IN RIGHT OF CANADA AND THE MINISTER OF NATURAL RESOURCES AND THEIR RESPECTIVE OFFICERS, EMPLOYEES AND AGENTS AND THIRD PARTY SUPPLIERS) SHALL NOT BE LIABLE TO YOU: IN RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE, PERFOMANCE OR POSSESSION OF THIS WEB SITE OR ITS CONTENTS OR THE ROAD EXPLORERS SERVICE; OR FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS OR SAVINGS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS WEB SITE OR ITS CONTENTS, ANY DEFECT IN THIS WEB SITE OR ITS CONTENTS, OR THE BREACH OF THESE TERMS OR CONDITIONS, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, EVEN IF RAND MCNALLY OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some States, Territories and Countries do not allow certain liability exclusions or damages limitations, so to that extent the above may not apply to you.
IF THIS EXCLUSION OF WARRANTY OR LIMITATION OF LIABILITY IS HELD INAPPLICABLE OR UNENFORCEABLE FOR ANY REASON, THEN RAND MCNALLYAND ITS AFFILIATES' MAXIMUM LIABILITY FOR ANY TYPE OF DAMAGES SHALL NOT EXCEED THE AMOUNT OF ANY SUBSCRIPTION OR MEMBERSHIP FEE WHICH YOU MAY HAVE PAID FOR THE SERVICE.
Reference to any products, services, processes, hypertext links to third parties or other information by trade name, trademark, manufacturer, supplier or otherwise does not necessarily constitute or imply its endorsement, sponsorship or recommendation by Rand McNally or each of their respective licensors. Product and service information are the sole responsibility of each individual vendor. The NAVTEQ name and logo, the NAVTEQ and NAVTEQ ON BOARD trademarks and logos, and other trademarks and trade names owned by NAVTEQ may not be used in any commercial manner without the prior written consent of NAVTEQ. The RAND MCNALLY and RANDMCNALLY.COM names, logos and trademarks, and other trademarks and trade names owned by Rand McNally may not be used in any commercial manner without the prior written consent of Rand McNally. The TeleAtlas North America, Inc. (“TeleAtlas”) name, logo and trademarks, and other trademarks and trade names owned by TeleAtlas may not be used in any commercial manner without the prior written consent of TeleAtlas.
Rand McNally Road Explorers, TripMaker, StreetFinder, Quick Reference Atlas, IntelliRoute and MileMaker are registered trademarks of Rand McNally & Company. All other product and service names are trademarks of their respective owners.
Rand McNally shall have no liability for any delay in delivery of any services to you for any cause beyond Rand McNally's reasonable control, including delay of third party services/benefit providers or delay due to union disputes or factory production schedules.
8. EXPORT CONTROL
You agree not to export from anywhere any part of the information provided to you or any direct product thereof except in compliance with, and with all licenses and approvals required under, applicable export laws, rules and regulations.
9. INDEMNITY
You agree to indemnify, defend and hold Rand McNally and each of its affiliates and licensors (including suppliers, assignees, subsidiaries, affiliated companies, and the respective officers, directors, employees, shareholders, agents and representatives of each of them, including Her Majesty the Queen in Right of Canada and the Minister) free and harmless from and against any liability, loss, injury (including injuries resulting in death), demand, action, cost, expense, or claim of any kind or character, including but not limited to attorney's fees, arising out of or in connection with any use or possession by you of this information.
10. GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois, without giving effect to any principles of conflicts of law. You agree to submit to the jurisdiction of Illinois for any and all disputes, claims and actions arising from or in connection with any materials on this Web site. If any provision of this Agreement is held to be unlawful, illegal or unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions. This Agreement is the entire agreement between you and Rand McNally and its licensors including their licensors and suppliers relating to the subject matter herein. It may not be modified except in writing, signed by all applicable parties and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter.
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