Because your satisfaction is important to us, we've made our return policy simple. You may return items bought at Rand McNally.com for any or no reason within 60 days of delivery for a full refund. We'll pay the return shipping cost if the return is a result of our error. Just give us a call weekdays from 8:00 a.m. to 5:30 p.m. Central Time at 1-800-275-RAND(7263).

Your return or exchange can be shipped using the return mailing label included on your packing slip. Please follow the instructions on the packing slip and include it with your return, citing the reason for the return in the space provided, and ship to this address:

Attn: Returns Department
102 Hi Lane
Richmond, KY 40475

Please note that we require receipt of the product being exchanged before we can ship the replacement. Refunds for gift items will be issued to the gift giver.

Please don't hesitate to contact us with any questions.
Toll-free: 1-800-ASK-RAND(275-7263)
Outside the U.S.: 1-847-329-6656
Fax: 1-888-578-3780